At Willy, we are committed to delivering your order safely, swiftly, and in perfect condition. Please read the following information carefully to understand how our shipping process works.

🚚 Delivery Areas

We currently offer nationwide shipping across Egypt.

🕐 Delivery Time

All orders are processed and shipped within 4 working days (excluding Fridays and public holidays). Once your order is shipped, you will receive a confirmation email or message with delivery details.

💰 Shipping Rates

• Cairo & Giza: 100 EGP

• Other Governorates in Egypt: 150 EGP

Shipping fees are calculated at checkout and added to the total order cost.

📦 Order Processing

• Orders placed after 5 PM will be processed the next working day.

• During sale periods or holidays, order processing may take slightly longer due to high demand.

• Please ensure that your delivery address and contact number are entered correctly at checkout to avoid delays.

📞 Missed Deliveries

If the courier is unable to reach you, they will attempt redelivery. Our team may contact you to reschedule. Please make sure your phone number is active and reachable during the delivery window.

❗Delivery Delays

While we strive to deliver all orders on time, unexpected delays may occur due to weather conditions, high demand, or courier issues. We appreciate your understanding and patience in such cases.

📬 Contact Us

If you have any questions about your order or delivery, feel free to contact our customer support:
📧 contact@willy-store.com
🌐 www.willy-store.com